Privacy Policy

1. Introduction

Welcome to Pathashala AI (“Company”, “we”, “us”, or “our”). We operate the personalized learning platform, mobile applications, AI guidance companions (Nigraani AI), and milestone earning roadmaps (Uparjak). We are committed to safeguarding the personal data of our users—including parents, guardians, and students.

This Privacy Policy explains how we collect, store, use, and share information when you access our websites, book consultation meetings, register accounts, or utilize any of our learning services.

2. Information We Collect

We collect information to provide a better, highly personalized educational experience. The types of data we collect include:

• Consultation Booking (Leads) Data:When booking a meeting, we collect the parent or guardian's name, WhatsApp number, city, child's current age, and the message about how we can help.
• Account Registration Info: Full name, email address, password, profile avatars (including Google OAuth images if signing in via Google), and roles.
• Educational & Learning Activity: Selected skill tracks, lecture notes uploaded, code submissions, quiz evaluations, doubt logs entered during AI chat tutoring, progress metrics, and course completions.
• Financial & Payout Information: Wallet configurations or bank details provided by eligible users to receive sponsored milestone payouts, token wallet balances, and token transaction history (including purchases, usage, parent-to-student transfers, and teacher/manager lecture-completion commissions).
• Technical Log Data: IP addresses, browser types, device configurations, page views, and referrer URLs collected for system analytics and safety verification.

3. How We Use Your Information

Your data is processed based on legitimate educational purposes, security, and service delivery:

• To initialize, format, and deliver personalized learning roadmaps for your child.
• To power the 24/7 AI tutor Nigraani to answer questions based on curriculum progress.
• To schedule consultation meetings and coordinate customer support via WhatsApp.
• To evaluate milestone completions and execute withdrawable sponsored reward payouts.
• To detect, prevent, and address system security issues, policy abuse, or fraudulent actions.
• To improve user experience and platform responsiveness.

4. Data Sharing and Disclosures

We do not sell your personal data. We only share information under the following limited conditions:

• Teachers & Institution Owners: If you are enrolled under a specific school, coaching center, or teacher, your dashboard analytics, attendance, and quiz grades are visible to that supervisor.
• Service Providers: We share data with verified third-party cloud hosting providers, database managers, email dispatch tools, and API backend environments. These vendors are bound by strict confidentiality terms.
• Legal Compliance: If required by law, subpoena, or government regulation, we may disclose details to comply with legal responsibilities.

5. Cookies & Tracking Technologies

We use functional session cookies to keep you securely signed in, save your dark/light theme choices, and record page views. You can manage or disable cookies using your web browser configurations, though some dashboard features may cease to load as a consequence.

6. Data Retention and Safety

We store your data as long as your account remains active. Security headers and dynamic Content Security Policies (CSP) are configured globally to restrict third-party cross-origin scripts. We use standard secure communication sockets (HTTPS) and encryption to guard data in transit.

7. Your Rights and Controls

Depending on your location, you may have the right to request access to your personal files, request correction of erroneous data, or request the deletion of your account records. To submit a request, contact us at the details below.

8. Contact Us

If you have any questions or feedback regarding our privacy practices, please contact us at:

Email: aipathashala@gmail.com